Each order is unique for us, that’s why we pay attention to all the details when delivering orders from the online store. We take care of the implementation of your order so that it reaches you quickly and safely. If you have any doubt we are always at your disposal. We solve every problem right away.
(1) The delivery is always free for our customers. It means that we do not add the amount for transport to your order.
(2) We protect shipments and pack them in a safe way, that’s why we protect the ordered products against shocks, bumps or moisture. Thanks to this, you can be sure that the furniture will reach you without any damage. Even more security is ensured by sending furniture on a pallet, and small accessories by courier.
(3) We always check the order before sending it. In case of any problems, please contact us and we will solve every problem.
(4) When the order is ready for shipment, we contact each customer to adjust the delivery date.
Thanks to this, you know exactly in which day the courier will visit you.
(5) We provide transport with the help of specialized courier companies, which is why we are sure that the products will reach you in a safe way. We work with DB Schenker, UPS and DPD Polska.
(6) Always check the received parcel in the presence of the courier. If any damage occurred, immediately write down the complaint protocol.
If it is not enough. Contact us. We can help!
(7) Most of our furniture does not require assembly on its own. In the case of the vogel desk, all you need to do is screw the legs in.
No worries, the set contains the necessary tools and instructions that will help you handle it easily.
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